Richard A. Lennox
Chief Marketing Officer
Richard A. Lennox joined Macy’s, Inc. in September 2016 as chief marketing officer, with responsibility for Macy’s omnichannel market presence and strategy, including brand, promotional, store, digital and events marketing activity.
Prior to joining Macy’s, Lennox served as senior vice president and chief marketing officer of Toys “R” Us since 2014, with responsibility for all components of marketing strategy for the company’s portfolio of brands. This included leading the development of brand strategy and optimizing the company’s marketing and digital presence to drive sales growth and customer loyalty.
For the five years prior to Toys “R” Us, Lennox was executive vice president/chief marketing and e-commerce officer at Zales Corporation, where he was instrumental in the development of the company’s strategic business plan and marketing approach across channels.
From 1992 to 2009, Lennox was a senior-level executive and strategist at J. Walter Thompson, where he led the De Beers Group, overseeing all operations for its U.S. marketing function, as well as new product and business development. Lennox served as JWT’s executive vice president/U.S. marketing director for De Beers. In his tenure with JWT, Lennox also was account leader for major brand clients, including Kellogg’s, Nestlé, Unilever and Warner Lambert.
Lennox hold a bachelor’s degree from Reading University in Berkshire, England.